Privacy Policy

Last updated: October 23, 2026

Introduction

Welcome to NX AI Rap Video. NX AI Rap Video values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access or use this website and related services. Contact the operator through Contact support in your account or by email at support@nxairapvideo.com.

Information collection and use

We may process the following types of information to provide, maintain, and improve the service:

Account information: Name or display name, email address, account identifiers, authentication-related information, and other information you provide when creating or managing an account. Used to manage your account, authenticate access, provide customer support, and communicate with you about the service.
Generation data: Text prompts, reference images, selected generation settings, generated outputs, task status, usage history, and related metadata. Used to fulfill generation requests, display results, troubleshoot errors, and improve product performance. Inputs needed to complete a request may be transmitted to third-party AI model and infrastructure providers; specific models and suppliers may change with product configuration.
Content moderation data: Prompts, reference images, or other materials may be automatically screened for safety, compliance, and abuse prevention, including NSFW and other prohibited-content checks. Used to decide whether generation may proceed, record violation or cooldown-related state, and uphold service and third-party provider policies. Screening may be performed by third-party services; when output checks are enabled, generated results may also be screened.
Usage details: Pages visited, features accessed, generation activity, credits usage, and interaction data. Used to analyze engagement, improve the service, detect abuse, and ensure system reliability.
Device and log information: Device type, operating system, browser type, IP address, referring URLs, timestamps, and diagnostic logs. Used to optimize for different devices, maintain security, prevent fraud, and troubleshoot technical issues.
Cookies and similar technologies: Used to remember preferences, support authentication, provide core site functionality, and measure site performance.
Payment and billing information: Payment status, billing-related metadata, purchased subscriptions or credit plans, order information, and transaction identifiers. Sensitive payment details such as card numbers are processed by payment providers and are not stored directly by this site. This site retains necessary order, payment, refund, and credit records to process payments, manage purchases, issue receipts, prevent fraud, and provide billing support.

Do not submit content you are not entitled to use, and avoid uploading sensitive personal information unless it is necessary for your intended use.

Service providers and disclosure

We do not sell your personal information. We may share information in the following circumstances:

To comply with legal obligations or respond to lawful requests from public authorities.
To protect the rights, property, or safety of NX AI Rap Video, our users, or others.
With trusted service providers who help operate the website, process payments, provide AI generation and content moderation, analytics, hosting, email delivery, or customer support, sharing only what is needed to fulfill the request, subject to appropriate confidentiality obligations.
In connection with a merger, acquisition, financing, or sale of assets, where permitted by applicable law.

Third-party AI model and moderation services process information they receive under their own terms and data practices; their availability, retention, and use rules may be independent of this site. This policy discloses categories of providers and does not maintain a permanent list of specific model or vendor names.

Reports, appeals, and related records

When you contact us about prohibited content or a moderation decision, we process your contact details, task or ticket references, the issue description, correspondence, and the relevant records already available to us. We use this information to locate the issue, review reports and appeals, prevent abuse, communicate the outcome, and meet applicable obligations. Do not resend illegal content or provide passwords or full payment card details.

Access is limited to the operator's authorized support and operational personnel and necessary service providers. We may disclose information when legally required or when necessary to protect people, rights, or service security, limiting what is shared to the purpose. A reporter does not receive another person's private account or task records.

Support conversations and their review history do not currently have an automatic deletion schedule. They may be retained for follow-up, dispute handling, security, and applicable requirements; they do not inherit the generated-result retention period. Request access, correction, or deletion through privacy support; the operator verifies identity and considers applicable retention requirements and available capabilities. We do not promise an unimplemented self-service deletion feature or deletion of records controlled by third-party providers.

User content

You are responsible for the prompts, images, and other content you submit. Do not upload content you do not have the right to use. Generated outputs may depend on the input you provide and on the capabilities and policies of third-party AI models. Content moderation is assistive and does not guarantee detection of all prohibited content.

Data storage and security

We use reasonable technical and organizational measures, including access controls and encryption where appropriate, to help protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention

Private generated results are retained for about 30 days by default. Prompts and other private task material are cleared about 7 days after a task ends. Download your work promptly. A history record does not guarantee continued file availability. Pending tasks or review evidence may need to remain until resolution. Payment evidence is retained for accounting and applicable requirements.

Self-service account deletion is not available. Requests related to access, correction, deletion, or other data matters should be sent to support@nxairapvideo.com. The operator will verify identity and handle requests to the extent required by applicable law. Ledger entries and payment evidence retained for accounting or legal requirements may not be deletable upon request.

Children

The service is not directed to children under 18 or a higher minimum age required in their region.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated by posting the updated policy on this page and updating the effective date where appropriate. Changes are effective when posted. The actual operator determines how material changes are communicated.

Contact us

Questions or concerns about this Privacy Policy or our data practices may be sent to support@nxairapvideo.com. The support page is for service enquiries; please state clearly in email when a request is privacy-related.